FAQ — TelData Computer Solutions | Palm Beach County IT Support

Question 1

Do you offer same-day service?

Accepted Answer

Yes — same-day service is available for most repairs. When you call or message us, we'll give you an honest estimate of availability. For urgent issues, we do our best to get to you the same day, whether that's on-site at your home or business, remotely over the phone or internet, or a combination of both.

Question 2

What areas do you serve?

Accepted Answer

We serve all of Palm Beach County, including West Palm Beach, Boca Raton, Delray Beach, Boynton Beach, Lake Worth, Wellington, Jupiter, Palm Beach Gardens, Greenacres, Royal Palm Beach, and 15+ more communities. Not sure if we cover your area? Give us a call — we'll let you know right away.

Question 3

How much does computer repair cost?

Accepted Answer

Pricing depends on the issue, but we believe in upfront, honest quotes — no surprises. Many common repairs like virus removal, tune-ups, and software fixes start at affordable flat rates. We'll always tell you the cost before we start any work. Remote support is often less expensive than an on-site visit for software issues.

Question 4

Do you offer remote support?

Accepted Answer

Absolutely. Many issues — virus removal, software crashes, slow performance, email setup, and more — can be resolved remotely without a technician visit. We support you online via secure remote access, over the phone with step-by-step guidance, or on-site when hands-on help is needed. You choose what works best for you.

Question 5

Do you work on both Windows and Mac computers?

Accepted Answer

Yes, we service both Windows PCs and Apple Mac computers, as well as laptops, desktops, and tablets. Whether you're running Windows 10, Windows 11, or macOS, our technicians are experienced with both platforms and can handle setup, repairs, upgrades, and troubleshooting.

Question 6

Can you recover data from a crashed or damaged computer?

Accepted Answer

In many cases, yes. We offer data recovery services for hard drives, SSDs, and other storage devices that have failed, been accidentally deleted, or been damaged. We'll assess your situation and give you an honest assessment of what's recoverable before any work begins.

Question 7

Do you offer ongoing IT support for small businesses?

Accepted Answer

Yes — our IT Concierge Service is designed for small business owners who want a reliable tech partner without the cost of a full-time IT department. We handle everything from network setup and maintenance to device management and troubleshooting, so you can focus on running your business.

Question 8

How do I get started or request a repair?

Accepted Answer

It's easy — call us at (561) 203-5799, send us a message through our contact form, or reach out by email. We'll ask a few quick questions about your issue, give you an honest estimate, and schedule a time that works for you. No appointment needed for remote support — we can often help right away.

Frequently Asked Questions

Still have questions? Just ask.